Frequently Asked Questions

Our friendly and approachable team here at London Removals are always on-hand to answer any questions that you may have about our packing and removals services but here are the answers to some of our most frequently asked questions. Of course, if you don’t find the information you are looking for, please feel free to get in touch.

Will I have to pay for a quote?

No! We offer a free and no-obligation quotation service. Feel free to call on us for a quote; our rate and service combination really is hard to beat.

How much do you charge?

Our prices will obviously depend on the services that you need but, when it comes to moving your goods, costs are based upon the size of the vehicle and the number of team members you need to get the job done in the most efficient, cost-effective way possible. London Removals is one of the only companies in the London area to offer you this level of choice about the price that you pay. We can provide you with comprehensive quote to make planning the moving budget easier or you can opt to pay for your removals by the hour.

Do you offer a packing service?

At London Removals we believe that your move should be as stress-free as possible. That is why we offer a complete packing service. Our combination of innovative and established packing techniques, will ensure that every item in your home or business premises receives the care and attention it deserves. We have spent years perfecting our techniques, meaning that you don’t have to spend any more than the minimum amount of time thinking about how to ensure the safety of your possessions.

What materials will you pack with?

The simple answer is, only the best. We pride ourselves on the quality that we provide, whether that refers to the service that we offer or the materials that we use. There is never a risk when you choose London Removals and we will never take a risk with your goods. Whether we are moving your sensitive office equipment or your family heirlooms, you can be assured that their safety is guaranteed. Heavy loads or delicate china are never a problem. Your prized possessions are in safe hands.

Can you handle delicate items?

Prized possessions can be a cause for concern when moving home or business premises but London Removals can ensure that every single item is packed to perfection – and moved in exactly the same way. We understand that even the best packaging is not always enough to ensure total safety in transit. That is why our removals team will always ensure that your items are perfectly secure in our vehicles, even in the unlikely event of emergency braking. We have thought of every eventuality so that you don’t have to.

Are there any hidden costs to your packing service?

Some companies will try to lure you in with cheap deals and then surprise you with hidden costs. London Removals, meanwhile, can offer you great-value and a price that is as steadfast as our packing materials. Choose our all-inclusive removals and packing service and you can be assured that your quoted price will cover everything you need for a safe and stress-free move.

Can you provide packing materials?

Whatever you need to pack, we can provide the materials. We offer a range of high-quality boxes at great prices, together with clothes carriers, packing paper, sofa and armchair covers, mattress covers, furniture blankets, bubble wrap and even brown or ‘fragile’ tape. Whatever you need, London Removals has it covered.

Can you store my items safely?

If you need to store your possessions between home moves or want a permanent base for your business stock, London Removals has the answer. We offer exceptional value for money combined with the quality storage units that can keep even the most delicate of items safe. The safety and security of your goods is always our top priority which is why our units are climate controlled on sites renowned for their superior security.

Can I access my stored goods when I need them?

Our storage facilities are located across the country to ensure that travel time is kept at a minimum. All of our clients enjoy secure, 24-hour access on any day of the year, and we will even pack your unit to ensure that you will never spend longer than you have to on finding things that you need.

Can I choose the size of my unit?

Of course. Our standard units range in size from 16 sq ft to 400 sq ft but, if your needs are different, just get in touch. We will do all we can to help.

Do you handle business removals?

If you are planning a business move or want to put items into storage, you can be assured that we don’t just handle the needs of businesses, we excel in providing a dedicated service to meet each company’s individual needs. Whatever your specific requirements, simply get in touch today.

Can you ship overseas?

Not only can be provide the logistics to get your goods overseas, we can also handle all of the documentation that accompanies a move abroad. In addition, we can offer all of the removals advice that you need, together with the security of shipping insurance at the best possible rates.